![]() If your camera is not a P2P model you will need to do Port Forwarding for each cam first before you will be able to view the cameras remotely within the app. NOTE: If you plan on viewing the cameras remotely (outside of your local network) with the app you must first setup your cameras do so HERE and use the camera's external IP address instead of the local IP address. If your camera is not a P2P model camera then you will need to manually add the camera's information to the app. Touch the save icon on the top right hand side of the screen to save the camera settings. You then need to enter the user name and password manually (default username: admin, password: 000000, you canĬhange this later). Click "Scan QR Code" (i.e., take a photo of) the QR code on the mounting bracket the camera, the App will add the camera automatically. This method makes setup extremely fast and easy.Ĭlick "add" and choose "P2P Network" from the list of options. If the camera does feature P2P then you can use the "Scan QR Code" method.Īll other models skip to Manually Add Device If the camera is not a P2P camera you will need to add the camera's parameters manually which will be highlighted later in this article. Your camera may or may not be a P2P camera. ![]() ![]() There are a few different ways to do this. As soon as I replaced that old ribbon cable with a brand new Cat 5e 24 AWG cable my No Signal errors stopped.How do I use my AirSight Camera with the LegacyIP App?Īdd camera to the app. It was an old Cat 5e flat ribbon (32 AWG) cable that had to be at least 6 years old or older. One of the cables I moved was that link cable to the router in the garage. The cable was just a little short so I move the switches around to get the cable to reach. It turns out, yesterday I had been underneath the house to install a new Ethernet cable for a new Huisun Mini Bullet PTZ Version 1 camera I just purchased and installed. That port was connected to a Gigabit switch underneath the house. Then I happened to notice one of the router indicator lights was only flashing at the 10/100 Mbps level instead of the Gigabit Ethernet level. After upgrading the router firmware, the No Signal errors re-appeared. I looked at the router logs and everything seemed to be okay (Netgear R7000) except there was a firmware upgrade available. Then a little while later the cameras connected to switches underneath the house would all do the same thing. That is, cameras connected to switches in the garage would all lose connectivity briefly (from a few seconds to about 20 seconds) then return on-line. This morning I noticed all my cameras were losing signals in groups. It turns out, a bad cable can also cause similar symptoms. This problem is also shown on the Mobile application.īecause I also have a backup through the Airsight client, to view the cameras with both the Client and a mobile app, and there is no error with the cameras Video being clear at the same time BI is showing "No Signal", I believe this points to a problem with Blue Iris.Īnyhow, that's my problem, and I thank everyone, in advance, for any help and the opportunity to have this forum as a medium to seek solutions for such as this. A reboot at the camera by removing power and reapplying, will fix the error temporality, until the next random failure. No apparent reason or explanation for the failure, and Watchdog settings to include Restart and Reboot do not correct the instance of "No Signal". This is a random error and affects primarily the outdoor two cameras, (X10 XX52A). ![]() I have tried everything I know and exhausted Searches and looking for an answer from BI, all resulting in no solution. I have been fighting the "No Signal" random error message for over a month now. Sorry if this is covered elsewhere or Old Information.
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